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QUIZO PRIVATE LIMITED
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Questions & Answers
I am always losing. The dealer never gives me good card.
The card distribution is completely random. It is just plain luck who gets what cards. Rummy requires luck, skill and judgement. Some players are very smart. It is advised that you should play with caution. a.If you are losing continuously on a table, you should change the table. b.Do not play with same group of people. May be they are telling each other their cards. We wish you best of luck.
In games, I am unable to login with mobile phone number. Can I play as a guest?
No, you must log in to the game with your mobile phone number to play.
I have purchased chips but I did not get the chips.
If your purchase is accepted, you will get a purchase order with date and time of purchase. You will receive chips in the same account that you used while making the purchase. If you did not get the chips within 24 hours, register you complain at [email protected] and provide the purchase order, date and time and your game id number. If you did not get the purchase order, in most cases your order was not accepted. You can not use Debit card or ATM for the purchase. If amount has be debited to your account, wait for 2 or 3 days and the amount will be credited back to your account on of games.